Cancellation Policy
Cancellation & Refunds
Understand when an order can be cancelled and how approved refunds are handled.
We understand that plans can change. Cancellation availability depends on whether your order has already entered packing or has been handed over to the delivery partner.
Before Dispatch
You may request cancellation before dispatch. Contact us promptly with your order number. Approval is subject to the current fulfilment status.
After Dispatch
Once an order has shipped, it usually cannot be cancelled in transit. If eligible, you may request a return after delivery under the applicable return policy.
Refund Processing
Approved refunds are issued to the original payment method. Banks and payment providers may require additional business days to reflect the amount.
Still need help?
Our support team is ready to assist you.